Coley Tollison

Summary

Seeking an entry-level position in cybersecurity or information technology, leveraging my skills to contribute to an organization's success.

Technical Skills


Operating Systems: Microsoft Windows Server, Linux, Ubuntu, Kali Linux

Programming Languages: SQL, Python, Java, HTML/CSS

Virtualization: VMware, VirtualBox

Networking: TCP/IP, DNS, DHCP, VPN

Hardware Troubleshooting

Security: Firewalls, Antivirus, Encryption


Work History


Conduent | Remote | June 2022 - Present


Customer Service Representative

Demonstrated strong communication, problem-solving skills, and commitment to customer satisfaction, contributing to positive customer relationships.


Alorica | Remote | April 2019 - April 2022


Technical Support Specialist

Skilled in technical troubleshooting and customer service, ensuring a positive experience and effective resolution of customer concerns.

Education

Southern New Hampshire University | Online

Associates of Science in Cybersecurity

Graduated: May 2025